https://www.nikon-image.com/support/wha ... /1216.htmlFor customers of Nikon mirrorless camera "Z 9"
December 16, 2022 support
Imaging Japan Corporation
Thank you for your continued use of Nikon products.
Customers who use the Z 9 mirrorless camera have pointed out that pressing the lens removal button may not turn the interchangeable lens or mount adapter and may not be removable.
As a result of our investigation, we have determined that some of the Z 9s were incorporated into parts that did not meet our quality standards. We have identified a range of Z 9 part numbers that may have been incorporated into this part, and we would like to inform you of our response.
For the target product, regardless of the warranty period, we will replace the parts free of charge. We will bear the round-trip shipping fee. If you have any questions about this matter, please contact the service organization.
We sincerely apologize for any inconvenience this may cause.
How to check the target product
To check if your product is eligible, click "Verify Part Number" below and follow the instructions to enter your "Z 9" part number.
Depending on the verification result of the entered product number, the reception method will be displayed for the target product, so please check it. If it is not an eligible product, please use it with confidence.
About Nikon cameras(Film, coolpix, DSLR and Nikon mirrorless "Z"), lenses, accessories, links and firmware updates and sample pictures.
Moderator: Stany Buyle
1 post • Page 1 of 1
- site administrator
- Posts: 574
- Joined: Sun 10 May 2015 21:45
- Active Member?: Yes
- Post pictures?: Yes
From the Nikon website: